Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
6.3
Location
9.3
Service
8.3
Dining
5.9
Guest reviews
6.8/10
based on 14 reviews
7.3
7.3/10 based on 213 reviews
Brian
United Kingdom,
January
2025
5.8/10
My stay was a bit of a mixed bag. On one hand, the hotel is conveniently located just a minute's walk from the cable car, which is fantastic for skiing. However, the hotel definitely shows its age with outdated furniture and very limited amenities, particularly for families with young children. The food was plentiful but of low quality, and the room temperature was far too warm. Overall, I’d say it’s decent for a ski trip but far from luxurious.
Rooms
5.0
The rooms were dated and overheated, with very basic TV options. I felt cramped at times.
Service
7.0
The staff were kind and supportive, doing their best to accommodate despite the hotel’s shortcomings.
Location
9.0
The hotel is ideally located just a minute's walk from the cable car, making it very convenient for skiing activities.
Dining
5.0
The food at the restaurant was abundant, but generally low in quality—definitely could use improvement.
Facilities
5.0
Facilities for families were lacking, with no amenities for young children. Additionally, the public areas felt worn.
Clarence
United States,
January
2025
7.8/10
Our stay during the February half term was a pleasant surprise, especially given our group's dietary needs that were well catered for. The hotel offered a comfortable and clean environment, along with ample space for relaxation, although the decor felt a bit worn. The proximity to the gondola was a definite win, making access to skiing that much easier. However, we did encounter some issues with water pressure and a few isolated sickness cases among guests that put a damper on our experience.
Rooms
7.0
The rooms were adequate, though my specific room wasn't very warm due to furniture placement. They were cleaned daily, which was nice, but there were no toiletries provided.
Service
9.0
The staff were friendly and helpful, addressing special dietary requests with ease.
Location
10.0
The hotel is conveniently located just a minute's walk from the cable car, making it easy to get to the slopes.
Dining
6.0
While the food in the restaurant was plentiful, it was somewhat repetitive and lacked variety, though it was prepared well.
Facilities
6.0
The hotel had a decent-sized pool and a games room, which were enjoyable, but the overall decor and condition felt tired.
Stephen
United States,
December
2024
7.4/10
I had a decent experience at this hotel during a school ski trip. The location is really convenient, just a short walk to the cable car. The rooms are basic but sufficient for our needs, and the staff was very accommodating. However, the dining options were somewhat limited and the facilities felt a bit dated. Overall, it's a good spot for a budget-friendly ski trip, but it might not suit those looking for modern conveniences.
Rooms
7.0
The rooms were basic but adequate for our group, although some were on the colder side.
Service
9.0
The staff were extremely accommodating and helpful throughout our stay.
Location
10.0
It's conveniently located just a minute's walk to the cable car, which is a huge plus for skiers.
Dining
6.0
The food was plentiful but repetitive, and options were limited for special dietary needs.
Facilities
5.0
Facilities include a pool and games room, but the decor is quite worn.
Mia
United Kingdom,
December
2024
7.4/10
Rooms
Service
Location
Dining
Facilities
Anita
United States,
December
2024
6.8/10
My experience at this hotel was a mixed bag. While the location is fantastic for skiing and the staff were super helpful, the facilities felt outdated and there were some issues with cleanliness. The food was typically Italian but could use a bit more variety. Overall, it’s decent for a ski trip, but I wouldn’t classify it as luxurious.
Rooms
6.0
The rooms were quite basic and furnished with older pieces. Mine was not very warm, and the cleanliness was fine, but I expected more comfort.
Service
8.0
The staff were friendly and accommodating, especially with dietary needs, making our stay pleasant despite a few drawbacks.
Location
9.0
The hotel is conveniently located just a minute's walk from the cable car, making it easy to access the slopes.
Dining
6.0
Dining options were repetitive, with a fixed menu, but overall the food quality was decent for what we paid.
Facilities
5.0
Facilities like the boot room and pool were good but felt a bit worn down and could use some upgrades.
Sam
United States,
October
2024
7.6/10
The hotel is a decent choice for a ski trip, especially if you're part of a school or group. It's located very close to the gondola, making it convenient for skiing. The ambiance is traditional, and while the facilities feel a bit outdated, the staff is helpful, and the food, though repetitive, is satisfactory. However, be cautious of health concerns as there were reports of sickness during my stay.
Rooms
7.0
The rooms are basic but adequate for what we needed. They are clean, but some rooms may not be warm enough depending on their layout.
Service
9.0
The staff was very helpful and accommodating to our group's needs, especially with dietary restrictions.
Location
9.0
The location is excellent for skiing, as it’s just a minute's walk to the gondola.
Dining
7.0
The food was plentiful, if a bit repetitive, but they managed to cater to dietary needs well.
Facilities
6.0
Facilities included a spacious boot room and a games room, but the decor felt outdated and the pool area was less maintained.
H.
United States,
September
2024
6.0/10
Rooms
Service
Location
Dining
Facilities
Sawyer
United Kingdom,
August
2024
6.8/10
The hotel is quite basic but served our needs well during a school ski trip. It's close to the gondola, making it convenient for skiing, and the staff were helpful. However, the rooms are a bit outdated and the food quality could definitely be improved. There was also a concern with some sickness in our group, which is worth noting.
Rooms
6.0
The rooms are basic and a bit tired, with limited amenities. Adequate for a school group, but not particularly warm or modern.
Service
8.0
The staff were very helpful, especially in accommodating dietary needs for our group. They managed a busy hotel well.
Location
9.0
The hotel is very conveniently located just a short walk from the gondola, which is great for ski access.
Dining
5.0
Food was abundant but of low quality, with a limited menu. It was decent for a ski trip, but not particularly impressive.
Facilities
6.0
While the hotel has a good-sized pool and a games room, the overall facilities felt quite worn. There’s enough space for skis and boots, but it’s not heated.
Penelope
United Kingdom,
August
2024
7.2/10
For a ski trip during the busy February half-term, this hotel served its purpose quite well. It's located very close to the gondola, which is super convenient for skiing. The ambiance leans towards traditional Italian charm, though it might feel a bit dated for those used to modern hotels. While the staff is helpful and the facilities, like the ski boot room, are adequate, I had a bit of an issue with some illness going around during my stay, which is a definite concern. Overall, it's a decent value for a ski-focused stay, but be aware of the current health risks.
Rooms
7.0
The rooms are basic but comfortable, perfect for a group stay. However, they could use some modernization.
Service
8.0
The staff was quite helpful throughout our stay, addressing our needs and concerns promptly.
Location
9.0
The hotel's location is excellent for skiers, just a short walk to the gondola. Skiing access is quite nearly ski-in, ski-out, which is a big plus.
Dining
6.0
The food was decent but a bit repetitive, which might not suit everyone's taste. However, they did well to cater to various dietary needs.
Facilities
6.0
The hotel offers a large boot room for ski equipment and has some recreational facilities like a games room. However, it feels a bit worn down.
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